Biss ADU Solutions
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Privacy Policy

 

Privacy Policy

Biss ADU Solutions

Effective Date: 1-1-2026


Biss ADU Solutions Inc. (“Biss ADU Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information to us in connection with ADU contractor matching and related services.


1. Information We Collect

a. Personal Information You Provide Voluntarily

When you fill out forms, request information, or contact us, you may provide:

  • Name  
  • Email address  
  • Phone number  
  • City, state, and general property location  
  • ADU project details (e.g., project type, timeline, budget range, notes)  

You are not required to provide all information, but incomplete submissions may limit our ability to assist you.

b. Automatically Collected Information

When you visit our website, we may automatically collect limited technical data such as:

  • IP address  
  • Browser type  
  • Device type  
  • Pages visited and time spent on the site  

This information is used for basic site functionality, security, and analytics.


2. How We Use Your Information

We use the information collected for legitimate business purposes, including to:

  • Evaluate and understand your ADU project needs  
  • Match you with appropriate general contractors or service providers  
  • Communicate with you regarding your inquiry  
  • Improve our website, tools, and services  
  • Maintain internal records and analytics  
  • Comply with legal obligations  

We do not use your information for unrelated marketing without your consent.


3. Contractor Referrals & Information Sharing

Biss ADU Solutions Inc. operates as a referral and matching service.If you request contractor matching:

  • We may share relevant project information with one or more general contractors in our network for the sole purpose of evaluating project fit and availability.  
  • We share only the information reasonably necessary for a contractor to assess whether they can take on your project.  
  • Contractors operate independently and are not employees, partners, or agents of Biss ADU Solutions Inc.  

Once your information is shared with a contractor, their use of your information is governed by their own privacy practices.


4. How We Are Compensated (Disclosure)

Homeowners are not charged for contractor matching.If a homeowner hires a contractor introduced through Biss ADU Solutions Inc., the contractor may pay Biss ADU Solutions a referral or marketing fee. This compensation structure does not affect how your personal information is collected or shared.


5. Cookies & Tracking Technologies

Our website may use:

  • Essential cookies for site functionality  
  • Basic analytics tools to understand website usage  

We do not knowingly sell personal data or use invasive tracking technologies.You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.


6. Data Security

We implement reasonable administrative and technical safeguards designed to protect your personal information. However:

  • No method of transmission over the internet is completely secure  
  • We cannot guarantee absolute security  

You submit information at your own risk.


7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purpose for which it was collected  
  • Comply with legal, accounting, or business requirements  

You may request deletion of your information as described below.


8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information  
  • Request correction or deletion of your personal information  
  • Withdraw consent to future communications  

Requests can be made using the contact information below.


9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.


10. Third-Party Links

Our website may contain links to third-party websites, including contractor websites or TheADUDepot.com. We are not responsible for the privacy practices or content of those third parties.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.


12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact: Biss ADU Solutions Inc. Address: 115 Metacomet Ave, Swansea, MA 02777  Phone: 508-802-6333  Email: Matt@theadudepot.com Service Area: New England, United States 

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The ADU Exchange.com

Swansea, MA

508-802-6333

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